MOTHER DIETS CLIENTS AGREEMENT FORM
மதர் டயட்ஸ் வாடிக்கையாளர் ஒப்பந்தம்
Thank you for choosing Mother Diets and giving us the opportunity to help you achieve your goal by enjoying the lifestyle in a healthier manner.
1. Our Fees / எங்கள் கட்டணங்கள்
• ₹500 initial dietitian consultation fees for the first time.
• ₹500 dietitian consultation fees that are not included in the meal packages.
• Diet programs charges starting from ₹7,500.
• ₹500 dietitian consultation fees that are not included in the meal packages.
• Diet programs charges starting from ₹7,500.
முதல் முறையாக உணவியல் நிபுணர் ஆலோசனை கட்டணம் ₹500. உணவுத் தொகுப்புகளில் சேர்க்கப்படாத ஆலோசனை கட்டணம் ₹500.
2. Registration Steps / பதிவு படிகள்
• Book an appointment via our call center (+914446158112 / +918300588088) or customer care before coming to our branches.
• Kindly reach 10-15 minutes earlier to provide receptionist all correct contact details and fill the application form.
• Make sure to book your next follow-up appointment before leaving the Center.
• Kindly reach 10-15 minutes earlier to provide receptionist all correct contact details and fill the application form.
• Make sure to book your next follow-up appointment before leaving the Center.
3. Follow-up Appointments / தொடர்ச்சி சந்திப்புகள்
If the client misses his/her follow-up appointment for any reason, he/she should contact the office to reschedule before the end of his/her subscription. Mother Diets is not responsible for missing follow-up appointments.
4. Meals Selection & Menu Updates / உணவு தேர்வு
Choose Mother Diets unique and tasty meals under the guidance of the dietitian in-charge. In case of any changes in the menu or updates, a period of 48 hours advance notice is required during working hours via phone.
5. Food Delivery & Two Addresses Option / விநியோகம்
• Food delivery timing will be determined according to our office delivery schedules. A 30-minute window (+/-) may occur due to traffic or weather.
• Two Addresses Feature: The client can choose two different addresses for delivery – one during weekdays (e.g. office) and another during weekends (e.g. home). Inform center 48 hours earlier.
• Two Addresses Feature: The client can choose two different addresses for delivery – one during weekdays (e.g. office) and another during weekends (e.g. home). Inform center 48 hours earlier.
வாடிக்கையாளர் வார நாட்களில் ஒரு முகவரி, வார இறுதியில் மற்றொரு முகவரியை தேர்வு செய்யலாம்.
6. Membership Freeze & Cancellation Policy / உறுப்பினர் நிறுத்தம் & ரத்து
• Membership Freeze: Stop membership for travel/occasions (1 day or more) by contacting center 72 hours before. Maximum freeze limit is 365 days.
• Cancellation Policy: Must inform within the first 5 days of subscription. Price of the first 7 days + dietitian consultation fee will be deducted (non-refundable). Refund processed in 7-10 working days. After 7 days, membership cannot be cancelled but can be transferred to another person!
• Cancellation Policy: Must inform within the first 5 days of subscription. Price of the first 7 days + dietitian consultation fee will be deducted (non-refundable). Refund processed in 7-10 working days. After 7 days, membership cannot be cancelled but can be transferred to another person!
7. Quality Complaints & 3-Hour Notice / புகார்கள்
• Meals should be kept refrigerated at 4°C from the minute of receiving.
• If you have any comments about food quality, inform the center within the first 3 hours from delivery. Keep sample for pick up and ISO certificate kitchen investigation.
• Mother Diets offices are closed every Sunday for weekly rest.
• If you have any comments about food quality, inform the center within the first 3 hours from delivery. Keep sample for pick up and ISO certificate kitchen investigation.
• Mother Diets offices are closed every Sunday for weekly rest.
Optional Clearance & Doctor Consultation Waiver Notice / விலக்கு அறிவிப்பு
If you choose NOT to meet the dietitian specialist, please read and submit this clearance waiver:
"I declare that I do not choose to receive an appointment with the dietitian in MOTHER DIETS for health and food estimation. I understand the danger of involving in a new diet program without returning to the dietitian consultation, therefore, I relieve the responsibility of MOTHER DIETS and all of its employees from any request or claims regarding my rejection of the appointment."